king 99 Casino & Sportsbook Data Care
This page describes what we collect when you use king 99 and how we keep that data protected. We operate a sportsbook and live-dealer platform available where local law permits. Your account, payment history, and betting activity inform how we serve you — and we take that responsibility seriously.
We collect data across three broad areas: account setup (name, email, phone, address), transaction records (deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, e-wallet), and platform behaviour (which markets you view, which games you play, session duration). Each category has a specific purpose and a retention window.
Our policy sets out what we do with that data, who we share it with, and what rights you have. We do not sell your information. We do not use it for marketing outside king 99. We store it on servers that may sit outside your jurisdiction, and we encrypt it in transit and at rest.
What We Collect on king 99
We collect your personal details when you register: full name, date of birth, email, phone number, and residential address. We ask for this to verify your identity and confirm you are in a jurisdiction where our services are available.
We collect payment information when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, or local payment, we receive your transaction ID and the amount. If you use a bank transfer (online payment, e-wallet, mobile banking, or local payment virtual account), we log your account number and the reference code. We do not store your card details or bank passwords.
We collect behavioural data: which sports you follow (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which live tables you join (blackjack, roulette, baccarat, Dragon Tiger), and which esports markets you view (Mobile Legends, Free Fire, PUBG Mobile). We also log your IP address, device type, and browser version.
We collect cookies and similar trackers to remember your login session and your language preference. We do not use third-party cookies for advertising.
How We Use Your Data
We use your personal details to verify your identity, process your deposits and withdrawals, and comply with local gaming regulations. We use your transaction history to detect fraud and money-laundering risk. We use your behavioural data to improve our platform — for example, if many users in Jakarta abandon the checkout flow, we redesign it.
We do not use your data to profile you for marketing. We do not sell it to data brokers or advertising networks. We do not share it with third parties except where the law requires it (for example, to a financial regulator or law-enforcement agency).
Third-Party Processors
We use external processors for specific functions. Our payment gateway (which handles online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) is operated by a licensed fintech partner. Our email service sends you account confirmations and withdrawal receipts. Our analytics tool (which we use only internally) tracks aggregate session counts and game popularity — not individual player profiles.
Each processor has signed a data-processing agreement with us. They are not permitted to use your data for their own purposes. They must delete your data when we ask them to, or when your account is closed for 12 months.
Data Retention
We keep your account details (name, email, address) for as long as your account is active, plus 3 years after closure. We keep your transaction records for 7 years to comply with anti-money-laundering rules. We keep your session logs (IP, device, timestamp) for 90 days. We delete cookies when you clear your browser cache, or after 12 months of inactivity.
Your Rights and Our Commitments on king 99
You have the right to request a copy of all data we hold about you. You have the right to correct inaccurate information (for example, if your phone number changed). You have the right to request deletion of your account and associated data, subject to our legal retention obligations. You have the right to object to our use of your data for analytics or fraud detection.
To exercise any of these rights, contact our support team via live chat or email. We will respond within 14 days. If you believe we have mishandled your data, you may lodge a complaint with your local data-protection authority.
We encrypt all data in transit using TLS 1.2 or higher. We encrypt sensitive fields (passwords, payment tokens) at rest using AES-256. We conduct annual security audits. We do not store your data on unencrypted devices or in public cloud buckets. Our servers are located in data centres with physical access controls.
We update this policy when our practices change. We will notify you by email if the change affects your rights. We will not use your data in a materially different way without your consent.
We do not sell your data. We do not use it for marketing outside king 99. We store it securely and delete it when you ask.
Our data-protection officer oversees this policy and responds to requests. You can reach them at the contact address listed in your account settings. Services on king 99 are available only where local law permits.